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Legal Agreement & Service Conditions

Terms of Service

Effective Date: January 1, 2024 • Last Updated: September 2024

These Terms of Service (“Terms”, “Agreement”) constitute a legally binding agreement between Plutozz Financial Services LLC (“Plutozz”, “we”, “us”) and any client, entity, or individual (“Client”, “you”) accessing our website (plutozz.com) or retaining our professional accounting, VAT, Corporate Tax, and financial consultancy services in the United Arab Emirates.

1. Scope of Professional Advisory Services

Plutozz provides professional accounting, compliance, and corporate advisory services including but not limited to:

  • Monthly, quarterly, and annual accounting and ledger management under International Financial Reporting Standards (IFRS / IFRS for SMEs).
  • UAE VAT registration, de-registration, calculation, and Form VAT201 filing with the Federal Tax Authority (FTA).
  • UAE Corporate Tax assessment, Small Business Relief (SBR) election, Qualifying Free Zone Person (QFZP) substance reviews, and annual CT returns under Federal Decree-Law No. 47 of 2022.
  • Wages Protection System (WPS) payroll management, SIF file generation, and MOHRE compliance advisory.
  • One-time corporate secretarial support, ESR filings, AML risk assessments, and CFO advisory consultations.
Formal Letter of Engagement (LoE): All ongoing retainer engagements and custom advisory mandates are supplementary to and governed by a bilateral, executed Letter of Engagement (LoE) specifying exact deliverable milestones, agreed fees, and engagement terms.

2. Client Obligations & Document Provision

To ensure timely, accurate compliance filings and preserve all service guarantees, the Client covenants and agrees to:

  • Source Document Accuracy: Provide complete, unaltered, authentic financial source records (invoices, bills, bank statements, customs declarations, and contracts). Plutozz does not independently audit primary documentation unless specifically contracted for forensic audit.
  • Timely Submission SLA: Furnish all relevant monthly or quarterly source documents no later than seven (7) business days prior to statutory FTA or ministry filing deadlines.
  • Authorizations & EmaraTax Access: Provide necessary EmaraTax portal delegation permissions or OTP credentials required for tax agent filings in a timely manner.
  • Immediate Notice of Material Changes: Promptly notify Plutozz of any change in ownership, trade license activities, legal structure, or bank accounts.

3. Limitation of Liability & Qualification of Claims

Plutozz exercises standard professional diligence in performing accounting and tax services. However, the following limitations apply:

No Liability for Client Omissions or Inaccuracies: Plutozz is not liable for administrative penalties, late fines, or interest assessed by the FTA, MOHRE, or other regulatory bodies arising from incomplete, fraudulent, or late documentation submitted by the Client.
Guarantees Qualification: Any reference to “100% On-Time Filing” or “Audit-Ready Records” is strictly contingent on the Client meeting all document submission deadlines (7 business days prior to statutory cutoffs) and maintaining responsive communication.
Aggregate Liability Cap: In any event, Plutozz’s maximum cumulative liability for direct damages arising out of or relating to any service under this Agreement shall not exceed the total fees paid by the Client to Plutozz for the specific service in the preceding three (3) months.

4. Fees, Billing, and Retainers

  • Retainer Invoicing: Monthly subscription retainers (Starter, Growth, Corporate) are billed in advance on the 1st of each calendar month.
  • Payment Terms: Payment is due within 7 calendar days of invoice date via bank wire transfer, corporate credit card, or UAE direct debit.
  • Government Statutory Fees: All prices quoted exclude official government filing fees, FTA registration charges, ministry portal fees, and 5% UAE VAT, which are billed separately or paid directly by the Client.
  • Suspension for Non-Payment: Plutozz reserves the right to suspend tax return filings and monthly bookkeeping if invoices remain unpaid past the due date after written notice.

5. Intellectual Property & Confidentiality

All proprietary templates, software tools, financial models, tax calculation engines, and advisory workflows created by Plutozz remain our exclusive intellectual property. The Client is granted a non-exclusive license to use completed financial deliverables solely for internal corporate purposes.

Both parties agree to treat all financial, operational, and trade data exchanged during the engagement with strict confidentiality, enforceable for five (5) years following termination.

6. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the Federal Laws of the United Arab Emirates and the local laws of the Emirate of Dubai.

Any controversy or legal proceeding shall be subject to the exclusive jurisdiction of the Courts of Dubai (or the Dubai International Financial Centre Courts if explicitly elected in the LoE).

7. Contact & Statutory Inquiries

For any formal notices or inquiries regarding these Terms of Service:

Plutozz Financial Services LLC, Business Bay, Dubai, UAE
Email: legal@plutozz.com
Phone: +971 50 617 9946